Have a question about Studio 7t7? Hopefully these will help you out.
Who makes your products?
Emma Brassfield makes all of the products you see on the site. Emma is based in Hertfordshire, UK. You can read more about her and her background over here.
Do you make other things?
Emma can make a huge variety of items – and has made everything from hats to memory cushions and jewellery to 20 foot tall animatronics! If you would love something made that you can’t see feel free to drop us a message!
How long does delivery take?
Items are typically dispatched 3-5 days from payment, as each piece is made to order. However it is often quicker and you can always drop the studio a message if there’s a reason you need it sooner as requests can often be accommodated.
First class signed for usually arrives the next working day and requires a signature upon delivery.
First class delivery within the UK takes 1-2 working days from dispatch.
Second class delivery within the UK takes 3-5 working days from dispatch.
Airmail delivery to Europe takes 3-5 working days and the rest of the world 5-7 working days.
Do you ship overseas?
All items can be sent anywhere in the world, and there are already many happy customers on far away shores! Delivery is of course a little more and can be seen in your cart upon check out.
How are items delivered?
All items are delivered by Royal Mail – either Air mail, 1st or 2nd class (choices available in your cart).
If you can’t find your answer here, contact the studio.